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Terms of service

Last updated April 2026v1.0Revision history ↗

“Suppr”, “we”, “us” and “our” refer to the team operating the Suppr recipe and nutrition service at suppr-club.com and the Suppr mobile app. By creating an account, signing in, or continuing to use Suppr you agree to these terms. If you do not agree, do not use the service.

The service

Suppr is a recipe, meal-planning, and nutrition-tracking service. It lets you save recipes, build meal plans, log what you eat, and see estimated nutrition totals. Optional AI-assisted features (for example photo or voice meal logging) rely on third-party models; see the Privacy policy for how that processing works. Suppr is provided “as is” for personal use.

Not medical or dietetic advice

Suppr is a consumer tracking tool. It is not a medical device, nor is it a substitute for advice from a qualified doctor, registered dietitian, or other healthcare professional. Do not use Suppr to diagnose, treat, cure, or prevent any disease or condition. Always consult a qualified professional before making decisions that could affect your health — particularly if you are pregnant, managing a medical condition (including diabetes, eating disorders, kidney disease, or allergies), taking medication, or making changes for a child.

Nutrition estimates

Every nutrition value shown in Suppr — calories, macros, micronutrients, portion weights — is an estimate generated from public and licensed food databases (USDA FoodData Central, Open Food Facts, Edamam, FatSecret), barcode lookups, recipe parsing, and AI-assisted photo or voice recognition. Estimates can be wrong for many reasons, including database gaps, brand variation, cooking losses, portion-size ambiguity, and AI misidentification. Accuracy is not guaranteed. You are responsible for reviewing and correcting any value before relying on it for health, training, or clinical purposes.

Eligibility

You must be at least 13 years old to use Suppr (or 16 in jurisdictions where GDPR applies without parental consent). By creating an account, you confirm you meet this age requirement.

Account registration and security

To use most of Suppr you need an account. You agree to provide accurate information, to keep your sign-in credentials confidential, and to tell us promptly at legal@suppr.app if you believe your account has been compromised. You are responsible for activity that happens under your account. We may suspend accounts showing signs of unauthorised use, fraud, or abuse.

Your content — licence you grant us

You keep the rights to everything you upload, import, or create in Suppr (“Your Content”). You are solely responsible for Your Content and for making sure you have the rights to share it.

So we can actually show, store, back up, and process Your Content on the service, you grant Suppr a non-exclusive, worldwide, royalty-free licence to host, store, copy, display, transmit, and create derivative versions of Your Content (for example resized images, parsed ingredient lists, derived macro totals, translations, AI-derived matches) and to sub-licence those acts to our sub-processors listed in the Privacy policy (Supabase, Vercel, OpenAI, Stripe, Apple, and others) strictly for the purpose of operating Suppr for you. This licence lasts for as long as Your Content is stored in Suppr and ends when you delete it or close your account. If you publish a recipe to the community feed, the licence extends for as long as that recipe remains public to allow us to keep showing it to other users who have saved it, subject to your right to unpublish at any time.

We do not claim ownership of Your Content, we do not use it to train AI models, and we do not sell it.

Acceptable use

You agree not to:

  • upload content you do not have the right to share, or that infringes another person’s copyright, trademark, privacy, or publicity rights;
  • scrape, reverse-engineer, overload, or otherwise misuse the Suppr service or its APIs;
  • use Suppr to harass, defame, threaten, or impersonate another person;
  • circumvent access controls, rate limits, or paywalls on Suppr or on any third-party service Suppr fetches on your behalf;
  • use automated tools to import content in a way that breaches the source site’s terms of service.

When Suppr fetches a URL on your behalf (for example a recipe import), we do so using an identifiedSupprBotuser agent that links to a public bot contact page, we do not circumvent access controls, and we respectrobots.txtwhere applicable. You remain responsible for choosing URLs that you are entitled to import.

We respect intellectual-property rights and follow the notice-and-takedown procedure in 17 U.S.C. § 512 of the Digital Millennium Copyright Act (DMCA) and, for UK and EU users, the equivalent notice-and-action process under the UK Online Safety Act and the EU Digital Services Act. If you believe content on Suppr infringes your copyright, please see our DMCA / takedown page for how to submit a notice. We may terminate the accounts of users who repeatedly infringe.

Subscriptions

Paid features may be billed through Stripe (web) or Apple’s App Store / Google Play (mobile). On mobile, payment is processed by the respective app store. Prices are shown before purchase in your local currency. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription:

  • iOS: Settings > Apple ID > Subscriptions
  • Android: Google Play > Payments & subscriptions
  • Web: Via the Stripe customer portal linked in your account settings

You can restore previous purchases at any time from the app’s paywall or settings screen. Refund policies follow the respective platform’s guidelines (Apple, Google, or Stripe).

Refunds (7-day policy)

If you’re unhappy with a Suppr subscription purchased on the web within the first 7 days of your billing period, email support@suppr-club.com and we’ll process a refund manually via Stripe. Mobile purchases made through the Apple App Store or Google Play are governed by the respective store’s refund policy — please use Apple’s “Report a Problem” or Google Play’s refund flow for those.

Termination

You can stop using Suppr and delete your account at any time from Settings. We can suspend or terminate accounts that breach these terms, abuse the service, or trigger repeated copyright notices.

Intellectual property

The Suppr service, including the software, database structure, user interface, brand name, logo, and supporting content we create, is owned by Suppr and protected by copyright, trademark, and other laws. Third-party food-database content surfaced through Suppr (for example USDA FoodData Central, Open Food Facts, Edamam, FatSecret) remains the property of the respective rights-holders and is shown under their published licences — see licences for details. You may not copy, distribute, or create derivative works from the Suppr codebase or branded assets except as expressly permitted.

Limitation of liability

To the maximum extent permitted by law, Suppr and its contributors are not liable for indirect, incidental, special, or consequential damages arising from use of the app, including (without limitation) losses attributable to reliance on nutrition estimates. Our total aggregate liability to you for any claim arising out of or relating to the service is limited to the greater of (a) the amount you paid Suppr in the twelve months before the event giving rise to the claim or (b) GBP 100. Nothing in these terms excludes liability that cannot be excluded by law (for example liability for death or personal injury caused by negligence, for fraud, or for a consumer’s statutory rights that cannot be waived).

Governing law and jurisdiction

Governing law and exclusive jurisdiction will be set once the operating entity is incorporated. Until then, consumers in the UK and the EU retain the benefit of mandatory local consumer-protection law and may bring proceedings in the courts of their place of residence.

EU consumer withdrawal rights

If you are a consumer resident in the European Union or the United Kingdom, you have a statutory right to cancel a purchase of digital content or digital services within 14 days of the contract being concluded, without giving a reason. Because Suppr is a digital service whose performance starts immediately on purchase, you are asked to expressly consent to performance beginning before the 14-day period ends and to acknowledge that, by doing so, you lose the right to withdraw once performance has begun in full. If you purchased a subscription and wish to exercise a withdrawal right before performance has begun, email legal@suppr.app within 14 days of purchase. This right is separate from, and additional to, the voluntary 7-day refund policy above, and it does not apply to in-app purchases made through the Apple App Store or Google Play (which are governed by the respective store’s policy).

Changes to these terms

We may update these terms from time to time. If a change is material we will tell you before it takes effect (for example by email or an in-app notice). Continued use of Suppr after the effective date means you accept the updated terms.

Contact

Legal notices, DMCA / IP complaints, and questions about these terms: legal@suppr.app. General support: support@suppr-club.com.